BA fine biggest of its kind in the UK – but it could have been bigger.
This week’s news of IAG data breach fine is understood to be the biggest penalty the ICO has issued to date under GDPR, but it’s not the maximum that the airline could have faced.
Why Cleansing Ghost Patient Records is Vital to Healthcare
What are Ghost Patients records and why are they so important to cleanse from healthcare records?
Making the Right Data Quality Investment for Your Business
Making the right data quality investment for your business can be tricky, but not with these simple five steps.
FCA Fine Raises the Bar on Single Customer View
This is a £33m fine essentially caused by lack of an accurate, up-to-date Single Customer View – the catalyst being inadequate identification of all accounts for deceased customers and (in some cases) writing to old addresses.
Marriott’s 500m Record Breach – what they should have done
The massive 500m record breach of Marriott’s Starwood customer database is just the latest in a very long line of high profile, reputation-threatening data breaches.
16 Patterns Seen in Companies Struggling to Evolve into Data-Driven Cultures
Data is one of a company’s most valuable assets, but tapping into the full potential requires a shift to a data-driven culture. A shift from ‘Selective Data Empowerment’ to ‘Collective Data Empowerment’. Step back and think about a challenge your company faces. Who among your colleagues knows the most about it? Who has the most experience with it?…
How GDPR Changes the 1-10-100 Rule
The 1-10-100 rule is a quality management concept used to quantify the hidden costs of poor quality. Think of it as Moore’s Law applied to data quality. This rule has stood for nearly 30 years, but with GDPR now enacted it’s outdated. Read how on 360Science.com.
How to Make an Artificial Intelligence Investment Pay-Off
A recent survey by Deloitte of “aggressive adopters” of AI found that 76% believe that they will “substantially transform” their companies within the next three years – and the companies focused on tieing AI to business outcomes are finding that AI is driving bottom-line results at a rate few had anticipated. AI isn’t just one technology, but a…
How PayPal – TIO Networks improved customer data matching to deliver financial services products
PayPal- Tio Networks services some of the largest telecom, wireless, cable, and utility bill issuers in North America – companies like AT&T, Cricket Wireless, Cox Communications, and Dish Networks. Their platform integrates with back-office billing systems, to enable billers to post payments accurately and quickly to the appropriate customer accounts. TIO Networks had acquired several companies and was…
Seventy Years Since the First Software Program Ran
Today is the 70th anniversary of the first successful execution of the world’s first software program which I wrote about on this blog on the occasion of the 65th anniversary, which was also commemorated with a specially commissioned video on Google’s official blog.
